| SHIPPING |
KoolKase.com
offers free shipping to the entire USA and Puerto Rico now. There is no free shipping
to Canada and you will be charged for different rates according to the size and
weight of the package.
We use United States Postal Service as our reliable carrier for our products.
USPS Standard Ground Service estimated transit times are:
Within USA: 5-8 business days
Hawaii/Alaska/Puerto Rico: 1-3 weeks
Please allow a full 2 weeks from the date of shipment before inquiring about your
order. USPS and KoolKase.com are not responsible for unexpected service delays
due to severe weather or other disasters.
For orders received by 2:00PM CST, we will make every attempt to ship your order the same day we receive it.
If your item arrives with damage or incorrect, please notify us immediately via email at Service@koolkase.com so we can resolve any problems to your satisfaction.
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